How HOME911 Works

In an emergency, a HOME911 MEMBER presses the speed dial button on his/her cellphone. A call is then made to the HOME911 monitoring centre.

The call rings once, then is disconnected (no charge) and HOME911 then immediately alerts (via SMS) all the member's ALERT RECIPIENTS simultaneously that he/she needs urgent help. This process is completed in ±30 seconds.

The ALERT RECIPIENTS can then take action in assisting the HOME911 MEMBER in distress.

HOME911 logs, confirms and records all SMS deliveries.

With HOME911, thousands of subscribers across South Africa "have the peace of mind that, at a touch of a button," they can contact up to 10 people for assistance 24 hours a day, 365 days a year.

Who is the Main Member?

Main Member would normally be the head of the household.

Who are the Household Members?

Household Members can be i.e.

• Mom / Children / Gran / Gran Dad / Maid, anyone living on the same property as the MAIN MEMBER.

Who are the Alert Recipients?

Alert Recipients can be i.e.

• Main Member / Household Members / Neighbours / Friends / Family / Neighbourhood Watch, anyone who you would like to alert, when you (MAIN MEMBER) or any other HOUSEHOLD MEMBER on your property encounters an emergency situation.

What does this service cost?